What do we do?
We solve business issues and challenges by working with you and your organisation to achieve improvement, in ways inspired by systems engineering and systems thinking.
This can be simply to exploit techniques in workshop situations to systematically explore needs and viewpoints of various stakeholders, but in a structured way, so all voices are heard. We subsequently echo back to you what has emerged as issues, opportunities and proposals, using a variety of visualisations – it is up to your organisation to decide the way forward.
We can apply techniques associated with systems engineering either as part of your product / service developments (as a contractor), or to your business improvement (as a business improvement partner). In reality this activity can range from ‘we do requirements analysis’ for you for one of your technical products, to ‘we analyse business processes’ to improve your technical development approach.
Do you contract to other parties for parts of your products or services? We can work with you to produce robust requirements and specification materials. Are on the receiving end of requirements materials, for instance as a sub-contractor to a large organisation? We can analyse such materials to look at consistency, completeness and ambiguities. In both cases, this contribution improves the technical side of a contractual relationship.
The approaches we can apply to requirements materials we can also apply to your business operations, establishing clarity, visualizations, consensus, and improvements, to streamline business operations. We can do process audits, comparing what actually goes on to your documented processes. Our systems engineering background encourages holistic perspectives: full life cycle, all stakeholders, normal and abnormal operations.
Techniques can range from context analysis and stakeholder identification, to requirements elicitation to root cause analysis and business process modelling, and to various analysis and visualisation techniques.
See Success Stories to get a flavour for the sort of work we do, and its benefits.
Look at Techniques for the systematic approaches we can apply, and their outcomes.
See Services to explore what we can do for you.
Contact explains how to make contact with us.